Terms & Conditions 1/Cancellation Policy: A deposit of £20.00 or 10% of the total booking fee will be payable at time of booking. If cancellation is made 72 hours or more prior to arrival, whole amount of deposit will be returned to guest. If cancellation is made with less than 72 hours notice and the room cannot be resold, the deposit will be kept by Greenlawns and the amount up to the costs of the first night also taken from the card. If the room is sold within those 72 hours, the deposit will be returned. 2/ Greenlawns is a totally non-smoking house. Any guest found to be breaking our no-smoking rule will be asked to leave, regardless of time of day. If a guest is found to have been smoking in a room at checkout, a fee of £50.00 will be taken to cover cost of cleaning room and furnishings and a further nights costs, if the room is unusable will also be charged. 3/Check-in will normally be from 1600 - 1900. If any guest wishes to arrive outwith these times, please let us know when booking so arrangements can be made. If we are not notified of late or early arrivals, there is no guarantee that the room will either be ready to be occupied or still being held after 1900. We are a guesthouse and do not have 24-hour reception facilities. 4/ Breakfast will normally be served 0800-0900 Monday-Saturday and 0900-1000 Sundays. If you require breakfast at another time, please request this when booking or at check-in. We will do all we can to accommodate, but cannot guarantee. 5/Dinner will be available at Greenlawns daily except Sundays. All meals are freshly prepared daily using local produce. Orders must be placed prior to 1200 noon each day and dinner will normally be served between 1830-2000, at a mutually agreeable time. If dinner is required outwith these times, again, please ask when ordering or at check-in or booking. A menu can be found on the dining page of our website. 6/ Greenlawns have 2 ground floor en-suite rooms in which pets are allowed. If you wish to bring a well-behaved pet - please notify us of this when booking. We do not allow pets to overnight in any other of our rooms. Pets are the responsibility of their owners and any damage must be paid for at departure and any mess must be cleared up by the owners prior to departure. Dave & Sheelagh Southwell 1st September 2004.