“Lindy Cameron (Move on Up, Cromarty)
We have been really lucky to have our friends next door but one in Cromarty, Calico UK. While making the Katie Morag series for CBeebies, we have needed to very regularly upload viewing copies to execs, random shots in full HD to the trails company, or quick times to our composer and dubbing editor. Without their kindness in sharing their superfast broadband facility, we honestly couldn't have done that, in fact I don't know what we would have done.
What would take me 6 hours on my system takes 25 minutes on theirs. And on mine invariably the upload would fall down or freeze up in the middle of the night and not go. AARGH.
Running along the road, lap top in hand, to the safety of their marvellously quick broadband (and I understand it's going to be even quicker) and their friendly support has been a total life saver!
NB: the sooner SFBB comes to remote places the more we can do our jobs as professionally as we can, whilst continuing to live in and contribute to the economics of our wonderful places!
I have been with you for about seven years now, and I can only applaud you for your customer service and high standards of delivery.”